Categories Marketing Agencies Creative Media Sustainability Technology

Customer loyalty

Magnet and people

06 Mar 2023

8 min read
Loyalty lives – but only if your brand does these two things
Opinion
Putting customers first is the foundation of any brand
Premium Item

02 Mar 2023

4 min read
What is customer-centricity and why is it important?
Brand strategy
Supreme gun

09 Nov 2022

3 min read
Cultural communities will replace loyalty programs
The Drum Network
Costa Coffee Club revamp

08 Nov 2022

4 min read
Why there’s much more to loyalty schemes than just bribing customers
customer loyalty
Bitcoin tokens in a grid

31 Oct 2022

5 min read
Loyalty programs are broken – are NFTs the solution?
The Drum Network
The key image for the launch of the KFC Rewards Arcade loyalty scheme

06 Sep 2022

3 min read
KFC gamifies loyalty with Rewards Arcade scheme
rewards
Vertical Leap on how marketers can engage consumers after purchase across channels.

17 Mar 2022

5 min read
Sticky CX: how to design experiences that keep customers coming back
The Drum Network
rhrehe

18 Feb 2022

7 min read
Aspiring CMOs, your brand has to deliver the experience it promises
Opinion
queestion mark aset

25 Jan 2022

9 min read
How do you solve a problem like... eroding customer loyalty?
customer loyalty

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Marketing Agencies Creative Media Sustainability Technology Awards Case Studies Predictions 2024